Important information

    India Cash Equities Disclosure

    Stock Broker Name Registration number Registered and correspondence address Branch address 
    (if any)    		 Contact number  Email ID CIN
    Macquarie Capital Securities (India) Pvt. Ltd.  INZ000243533 (Membership with NSE  Capital Market and Trading and Clearing in F&O)  BSE Capital Markets Segment) 92, Level 9, 2 North Avenue, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai 400 051 NA +91 22 6720 4000 Key Managerial Personnel (KMPs) U65920MH1995PTC090696

    Attention Investors

    • Prevent unauthorised transactions

      Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day.

    Investor information

    Investor Charter for Stock Brokers

    PDF 246 KB

    Data on Investors Complaint

    PDF 107 KB

    NSE / BSE caution letter

    PDF 160 KB

    Standard set of documents and policies

    PDF 687 KB

    Key Managerial Personnel (KMPs)

    PDF 148 KB

    Notice for Canadian Clients – Reliance on International Dealer Exemption

    PDF 212 KB

    Notification for Client Collateral Segregation reports

    PDF 54 KB

    Complaints

    • To register a complaint about Macquarie India, email Macquarie.
    • In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI, NSE and BSE. Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchanges portal.
    • Online Dispute Resolution https://smartodr.in/login
      Pursuant to SEBI circular regarding Online Resolution of Disputes in the Indian Securities Market dated July 31, 2023 you can register the complaint about Macquarie India through the above link.

    Multiple complaint handling facilities are easily accessible.

    Complaints may be submitted by clients/counterparties, free of charge, in writing, online or verbally. In addition to any jurisdictional- or entity-specific requirements which may be set out in Compliance or business procedures manuals, clients/counterparties may raise complaints via any of the below mechanisms:

    Investor complaint escalation matrix for Macquarie Capital securities

    PDF 115 KB

    We have received reports that Macquarie’s name is being used to fraudulently solicit payments from investors. If you’ve been affected, please email our Global Security team at globalinvestigations@macquarie.com and contact your local regulator or authority. Learn more about security and fraud.